Privacy Notice : Modern furniture

Cancellations & Refunds
All sales are final. Deposit for purchase is not transferable or refundable.

Shipping Time
Delays in production and shipping may occur.
THE SHIPPING TIMES WE QUOTES ARE ONLY ESTIMATED AND NOT GUARANTEED. Delays in production and shipping can not be treated as a reason to cancel or charge back the order with no exceptions. We will work hard to get your purchase to you, but please keep in mind that we work with high-ticket and large items, which come from all over the world. When it comes to order times we are depending on the factory, and freight carriers to provide us with the estimated ship date. Some specialty furniture carriers use third party carriers for some delivery locations, and are unable to provide up to the minute tracking information that is common for small packages. Shipping delays due to increased security by governments and customs delays may also occur, which is beyond our control.

Credit Card
In some cases Modern Interiors Plus, Inc. may ask you to fill up the credit card authorization form and / or send us a copy of your photo id and / or credit card. Your completion of this authorization form helps us to protect you, our valued customers, from credit card fraud. All information entered on this form will be kept strictly confidential.
Please note: It is a requirements of most merchant service providers that your shipping address must match with your billing address or be on file with your credit card company. If you have your furniture shipped to the address other than your billing address make sure that your bank has your shipping address on file or call to your bank and ask to add your shipping address as an additional address to your account for the Address Verification Service (AVS). Before we ship such orders, we will contact you and your bank on the phone to confirm your information. Making sure that your shipping address is on file with your credit card company will expedite your delivery.

Order Acceptance
Receipt of an order number or an order confirmation email does not constitute an acceptance of an order or a confirmation of an offer to sell. Modern Interiors Plus, Inc reserves the right, without prior notification, to refuse service to any customer and/or to limit the order quantity on any item. Verification of information may be required prior to the acceptance of any order.
International Orders: Please keep in mind that there might be charge of customs duty or brokerage fee imposed by your government or other entity in your country on items received from the United States. You are responsible for all custom and brokerage fees, duties and taxes that are imposed when these goods are imported into your country.

Colors
Color, texture, and grain variations can occur in natural products like leather, wood and stone. These are not normally considered imperfections. For leather products all colors other than Black & White are bound to have variations in every production line. Color representations on computer terminals and screens can be different based on settings and various display technologies. You agree that you cannot dispute the finish, or color or texture or any other physical attribute after taking delivery of a product.

Shipping and Assembly
This Website neither designs or manufacturers any of the products offered or sold on this site, and as such, makes no representation or guarantee about the safety of these products, or, in this case of self-assembled items, about whether purchasers who receive such products will properly and safely assemble these items. Product and assembly safety is solely and exclusively the province and responsibility of the manufacturer, the purchaser, and the shipper. All deliveries is curb side only unless previously agreed and specified on invoice. In case of home delivery Modern Interiors Plus, Inc is not responsible for any in home floors, walls or any other damages possibly made by delivery company.

What if my furniture arrives damaged ?
This is highly unlikely. We take a very good care of packing and less then 2% of shipments got any damages. If items are damaged, OR SUSPECTED TO BE DAMAGED, it must be documented with delivery company at the time of delivery, NO EXCUSE!!! The delivery driver must wait while you inspect. If the driver does not agree to wait, note this on the bill of delivery, WHEN YOU SIGN accepting delivery. NOTE ON THE DELIVERY SLIP before you sign your name, if the box shows any signs of damage on the outside or any other signs of damage. Note your concerns on the delivery slip, insist the package be opened for inspection outside, and if the driver refuses, write it down on the delivery slip and get copy - or refuse delivery. In all such damage are potential damage cases, in order to support any potential claim for damages, you must notify us within 24hours by phone or email, send us the copy of delivery slip with the pictures of damaged merchandise. We will either repair the damaged item at our expense, or send you a replacement part or the whole item. Rest assured your 100% satisfaction is our main concern.

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