All sales are final. Deposit for purchase is not transferable or refundable.
Where do you deliver furniture ?
We deliver furniture anywhere in the 48 continental states and Canada.
How long does it take to get a furniture delivery ?
Orders usually ship out and leave our
warehouse within 2-4 weeks depends on availability. Transit time to any destination in the US is
2-14 business days.
Please note:
It is a requirements of merchant service providers that your
shipping address must match with your billing address or be on file
with your credit card company. If you have your furniture shipped to
the address other
than your billing address
make sure that your bank has your shipping address on file or call to
your bank and add your shipping address as ON FILE to your credit card account for the Address Verification Service (AVS). Before we
ship such orders, we will
contact you and your bank on the phone to confirm your
information. Making sure that your shipping address is on file with
your credit card company will expedite your delivery.
Can I arrange my own pick up ?
Yes but all pick ups must be performed by the customer in person. We do not allow prearranged pick ups of any sort using a freight company.
Do you have furniture in stock or will I have to wait ?
Most of the furniture items that we offer are in stock unless its marked "Special Order".
Do you provide inside delivery ?
In most cases we provide curb side (drop off) delivery only unless previously agreed.
What if my furniture arrives damaged ?
This is highly unlikely. We take a very good
care of packing and less then 2% of shipments got any damages. If
items are damaged it must be documented
with delivery company at the time of delivery, NO EXCUSE!!! The
delivery driver must wait while you inspect. If the driver does not
agree to wait, note this on the bill of delivery, WHEN YOU SIGN
accepting delivery. NOTE ON THE DELIVERY SLIP before you
sign your name, if the box shows any signs of damage on the outside or any other signs of damage. Note your concerns on the delivery slip, insist the package be
opened for inspection outside, and if the driver refuses, write it down on the
delivery slip and get copy - or refuse delivery. In all such damage are
potential damage cases, in order to support any potential claim for damages, you
must notify us within 24 hours by phone or email, send us the copy of delivery slip with the pictures of damaged merchandise. We will either repair the damaged item at our
expense, or send you a replacement part or the whole item. Rest assured
your 100% satisfaction is our main concern.







